Home Care Assistance of North/Central New Jersey Receives “Best of Home Care” Award 2 years in a row
Home Care Assistance, the leading provider of in-home care for seniors, announced that it has been recognized with Home Care Pulse’s “Best of Home Care” distinction.
Awarded to the top 25 percent of agencies in client satisfaction scores from Home Care Pulse, Home Care Assistance of North/Central New Jersey is now ranked among a select few of the best agencies in the country.
“We are so pleased to be recognized as a quality leader in home care," Kevin McClarren, president of Home Care Assistance, said. “It is vital to promote quality with in one’s organization so that clients feel comfortable and safe in their own homes. Our goal is to provide each client with the ultimate home care experience.”
Home Care Pulse, a company which measures client and employee satisfaction, created the award to identify those agencies in the in-home care space that demonstrate a passion for client and employee satisfaction. Home Care Pulse believes that honoring such companies can both educate and help families to make better care decisions for their aging loved ones.
“We know that sometimes it is difficult to make care decisions when you don’t have specific experience with an agency," Aaron Marcum, founder of Home Care Pulse, said. "It was our goal to provide families with the ability to make an informed decision, have tangible ways to measure quality and help them find a comfort level when choosing an agency to work with.”
The selection process for the “Best of Home Care” includes the evaluation of client and employee satisfaction in areas such as compassion and knowledge of caregivers, communication, overall quality of care, caregiver performance, response to problems and recommendation of services.
Home Care Assistance helps seniors live well at home by providing compassionate caregivers who are highly qualified, bonded and insured. Nine out of ten seniors would prefer to remain in their home and age independently, but they do not always know they have this choice. When family members live far away and frailty, chronic illness or forgetfulness set in, seniors do not have to move out of their home into a facility – instead, Home Care Assistance enables them to stay in their home safely while maintaining their quality of life.